Frequently Asked Questions
Frequently Asked Questions
- What should I pack in my child’s camp bag?
Please send your child wearing a bathing suit. Pack in their bag another bathing suit, a towel, a plastic bag for wet bathing suits/towels, sunscreen, water bottle, hat, and a non-perishable lunch if not purchasing through camp. Please be sure to write your child’s name on all of his/her belongings so we can promptly return lost items to their owners.
- What should my camper wear to camp?
Please send your child wearing a bathing suit to camp every day. Campers are encouraged to wear comfortable, casual clothes, t-shirts, and shorts. Campers must wear socks and sneakers every day. Remember, campers do get dirty! Please label all items with first and last names in permanent ink. No Crocs!
- What should my child leave at home?
Please do not send expensive clothes, shoes, sandals, electronic items (iPads, Game Boys, iPods, cameras, cell phones), sports equipment or jewelry to camp.
- Do I need to send snacks to camp with my child?
The JCC will provide snacks for your camper.
- When will I receive more information about the summer?
The Parent Handbooks will be posted online on March 26, 2017. It will provide you with all of the details of camp. In addition, the Metairie JCC will be holding an Open House on March 26, to allow parents to meet the staff, tour the facilities, and receive additional 2017 JCC Summer Camp information. On June 4, the day before camp opens, both locations will hold an Open House from 1:00 - 3:00 PM, allowing campers to get excited for camp as they meet their counselors, see their room, discover who is in their group, and pick up their 2017 camp t-shirts.
- What is the registration process?
All registration for camp is done online. As soon as registration is open, a link will appear on the camp homepage guiding you to the online form. Priority registration for JCC Day Camps begins on January 15 for JCC Nursery School families and on February 1 for returning camp families. On February 15, registration opens to everyone. Campers must register for at least four weeks of camp, though the weeks do not have to be consecutive, allowing you to customize your summer to fit your needs. Teen campers in Taglit and Tennis may register on a per-week basis, and receive a discount of $100 off their total tuition when registering for four or more weeks!
Registrations are processed on a first-come first-served basis and some of our camps fill quickly. If a camp option you selected on your camper’s application is full, a camp administrator will contact you to give you details about our waiting list. Confirmation of your camper’s application will be communicated to you within a week of receiving their application.
- What are the JCC Day Camp registration policies?
Each registrant is charged a $100 deposit, which will be applied to camp fees. Registration fees and deposits are non-refundable and non-transferable. No credits or refunds will be given after May 1, 2017.
- What are the JCC Day Camp Dates and Hours?
Camp runs eight weeks, June 5 - July 29. It is closed July 4, but the JCC pools and facilities will be open for your family to enjoy.
Day camp lasts from 9:00 AM - 3:15 PM, Monday through Friday. However, before and after care are available from 7:30 - 9:00 AM and 3:15 - 5:30 PM, respectively.
- Does my child have to be Jewish to attend a JCC camp?
No! The JCC welcomes all families, regardless of religious affiliation, to participate in our camp experience and to share in our rich Jewish heritage.
- What happens if my child is sick and won’t attend camp one day?
For planning and safety purposes, please contact the camp office if your camper will be out for an extended period of time.
- What if my child needs to take medication during the camp day?
If your camper does need to take prescribed medication, please contact your camp director to arrange plans for administration of medication. The JCC does not administer OTC medication.
- With whom can I discuss concerns regarding camp?
Camp directors will be on the premises during the camp days and will return calls each day after 4:00 PM. Of course, urgent matters will be handled immediately. In addition, concerns can be addressed in person with the camp director at the JCC.
Can I add weeks to my child’s summer?
Yes! Extensions are welcome! Extensions must be paid as weeks are added. Please contact our camp office to extend your camper’s summer fun.
- What is the cell phone policy for JCC campers?
Campers are not permitted to bring cell phones or other electronic devices. Any unauthorized devices used during camp will be confiscated and will only be released to the parents of the camper who owns the device. Eleven year olds who sign themselves out of camp may bring a cell phone, but it must remain in their bag all day. The JCC is not responsible for any lost or stolen electronics.
- What happens if my child gets hurt at camp?
All JCC camps have American Red Cross certified first-aid providers on duty during building hours. Parents will be notified promptly if any medical issues arise.
- Do I have to be a JCC member to attend camp?
Yes. You must be a member to enroll and participate in JCC summer camp. If you aren’t already a member, joining is easy. We waive the joining fee for new camp families and have easy month to month memberships that you can take advantage of right away. Join today to enroll your camper and start enjoying our facilities!
ALL CAMP FORMS AND FEES ARE DUE BY MAY 15, 2017. Medical forms MUST be signed by a licensed pediatrician.
How can I make a change to my child’s registration?
Please submit registration changes or additions in writing, or by email, to the camp director. Registration changes made after May 1 will be charged a $25 change fee. However, you will not be charged a change fee if you are adding additional weeks to your camper’s registration. Payment is expected as weeks are added.