Member Resources & Policies

Online Member Services Class Registration 


New Orleans JCC Members
Your J membership is honored at most JCCs anywhere in the United States and Canada. Click here to find a JCC. Please check with the JCC that you plan to visit for their specific policy. 

Visiting JCC Members
Our facility offers up to two weeks reciprocity to individuals who are active members in good standing at another JCC. Proof of membership is required for reciprocity and can be emailed to our membership department

Membership Changes

Any change to an account must be requested by the main member by the 10th of the month. For questions or changes, email (Uptown) or (Metairie)

To make changes to your credit card or billing information - please click here to log in to our online services. For questions about your bill, contact Corinne Hebert.

Adding a child member

If you already have a family membership and wish to add a child member, please provide the following information (written or email) to the membership department at your main facility:

  • Full Name
  • Date of Birth
  • Phone
  • Email
  • Emergency Contact Name
  • Emergency Contact Phone
  • Relationship to Main Member
  • School
  • Jewish/Non-Jewish

Category Change

Confirmation of payment information as well as written approval to charge the card on file is required to process any category changes. Complete a category change form at the JCC or email your request to the membership department at your main facility. If requesting via email, please provide your current category and your desired category. Please indicate the name of any members you wish to remove from your account and provide the following information for sub-members you wish to add:

  • Full Name
  • Date of Birth
  • Phone
  • Email
  • Emergency Contact Name
  • Emergency Contact Phone
  • Relationship to Main Member
  • School or Occupation
  • Jewish/Non-Jewish

Membership Freeze

We offer the option to freeze your membership for up to 3 months once per year for personal reasons, or more than 3 months for medical reasons with a physician's note. You must provide notice (written or email) by the 10th of the month you wish to freeze. During the freeze period, you will be assessed a $10 freeze fee for each month your membership is frozen. At the conclusion of the freeze period, your membership will automatically renew and you will be drafted your full membership fee. When requesting a freeze, please indicate how many months you wish to freeze your membership.

Cancellation of Membership

Membership is a minimum of one month plus 30 days to cancel. To cancel a membership, provide 30 days notice (written or email) prior to the 15th of the month you wish to cancel. For example, if you want to cancel as of June 15, written cancellation must be received by May 15. If you wish to rejoin in the future, you will be required to pay a $75 rejoin fee.

Guest Policies

Active New Orleans JCC members may bring guests for a nominal fee. Guests must be accompanied by members at all times. Privileges may only be extended to the same guest three times per year. 

Guest Fees


Access to our facilities is limited to New Orleans JCC staff and active members. Membership is required for entry with the exception of some special events and programs. All non-members are required to sign in and provide current identification. 

The New Orleans JCC does not sell daily passes for use of the facility. The only non-members permitted to use the facility are authorized guests of current members or members of another JCC who have contacted our membership department for reciprocity. The minimum requirement for membership is one month plus 30 days written notice to cancel.

Age Restrictions

Children under the age of 11 years must be accompanied by an adult 18 or older. Usage of the fitness center is limited to Gold members 16 and older or those who have successfully completed the JCC Teen Fit program. Usage of the upstairs locker rooms is restricted to Gold members 18 and older. 

Membership Contacts 

Uptown (5342 St. Charles Avenue)
Taylor Knopf - Membership Director
Nicole Cohen - Membership Associate, Uptown

Metairie (3747 W Esplanade Ave)
Katelyn Sileo - Membership Director, Metairie


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