
Our Member Portal allows you to access important information about your account including past purchases and program registrations. You can update your contact information, pull attendance reports, make payments, and update payment information. You can also use the Member Portal to book your time at the J for the following:
All reservations may be booked 7 days in advance. Please note that the Member Portal works best on a desktop or laptop. Download the New Orleans JCC app from the App Store or Google Play for on-the-go or mobile access.
If you are having trouble accessing your account, email the membership team to request new credentials. Please note that requests can only be answered during business hours and may have a delay.
Available for adults 18 years of age or older. You must have your own Online Services Login to register and schedule, independently.
Please cancel your reservation if you cannot attend so that someone else can use the spot.
To cancel a reservation, a member over 18 must log in with their unique online login credential. To cancel for a family member without online credentials or under 18, please email onlineaccounts@nojcc.org or call 504-897-0143 (Uptown) or 504-887-5158 (Metairie).
The system will confirm your cancellation on the screen and will send a confirmation to your email address or by text if you have opted into receiving text messages and alerts.
Members can now access their Member Portal on mobile devices by downloading the New Orleans JCC app, providing a more user-friendly experience when not using a web browser. Find the app by searching ”New Orleans JCC” in the App Store or Google Play and download.
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